David Schieszer, Chief Operating Officer
David is responsible for leading the operational activities of Southwest Credit, ensuring that client and organizational expectations are met through strategic planning and solid execution. He has over 20 years experience in accounts receivable management solutions.

David is responsible for implementing strategic collection strategies for our clients; ensuring appropriate techniques and resources are employed so we can meet and exceed client expectations.

Dena Hatfield, Vice President of Administration
Dena oversees all regulatory and legal requirements for our industry and our client’s, as well as complying with all FDCPA guidelines. 

In her role as Vice President of Administration, her guidance is crucial in creating and developing an engaging environment that promotes employee growth and satisfaction.  She oversees career development plans for the executive team, managers, and supervisors and aligns goals with strategic growth objectives of the company. 

Lori Monk, Director of Finance
Lori ensures the integrity of Southwest Credit’s Finance and Accounting department. She ensures accuracy and timelines of all financial reporting as well as client invoicing and fund transfer activities while providing an ease of doing business with our clients. 

Lori implements and monitors departmental and company key performance indicators to ensure the company is achieving high performance levels.